Refunds, Returns, Exchanges, and Shipping Policy

Last updated: April 30, 2026

Thank you for purchasing from Lead Automation. Please read this policy carefully before completing your purchase.

Because our products are delivered digitally, our refund, return, exchange, and shipping policies differ from businesses that sell physical goods.

Digital Product Delivery

Lead Automation sells digital products, downloadable resources, templates, guides, tools, educational materials, and other online products.

Products are delivered electronically through download links, email access, online portals, or other digital delivery methods.

No physical product will be shipped.

No Returns

Due to the digital nature of our products, we do not accept returns.

Once a digital product has been purchased, accessed, downloaded, delivered, or made available to the customer, it cannot be physically returned.

No Refunds

All sales are final.

Because digital products cannot be returned once delivered or accessed, Lead Automation does not offer refunds unless otherwise stated in writing.

We encourage customers to carefully review the product description, included materials, compatibility information, and any available previews before purchasing.

Exchanges

Lead Automation may allow exchanges at our discretion.

If an exchange is approved, the customer may exchange the purchased product for another digital product of equal or lesser value.

If the replacement product is of lesser value, no refund, credit, or payment adjustment will be issued for the difference.

If the replacement product is of greater value, the customer may be required to pay the difference before the exchange is completed.

Exchanges are not guaranteed and must be requested within a reasonable time after purchase.

Technical Access Issues

If you experience a technical issue accessing your digital product, please contact us so we can help resolve the issue.

Technical access problems may include:

  • Broken download links
  • Missing delivery emails
  • File access issues
  • Trouble opening or downloading a purchased digital product

We will make reasonable efforts to help you access the product you purchased.

A technical issue does not automatically qualify for a refund.

Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us. We may review duplicate purchase situations on a case-by-case basis and may offer an exchange, store credit, or other resolution at our discretion.

Shipping Policy

Lead Automation does not offer shipping because our products are delivered digitally.

No physical products are packaged, mailed, shipped, or delivered through postal or carrier services.

Customers are responsible for providing a valid email address and ensuring they are able to access the digital delivery method used for their purchase.

Customer Responsibility

Before purchasing, customers are responsible for reviewing the product details and making sure the product is appropriate for their needs.

By completing a purchase, you acknowledge that:

  • You are purchasing a digital product.
  • No physical product will be shipped.
  • Digital products are not eligible for return.
  • Sales are final once the product is delivered or made available.
  • Approved exchanges are limited to products of equal or lesser value unless the customer pays the difference for a higher-priced product.